Testimonials

Our Reviews

We take a pride in our workmanship and have always been happy to provide recommendations on request. We are confident that we provide an excellent standard of work and are happy for the public to read genuine feedback from our own satisfied customers. Here is a selection.


A professional, friendly, family run business. Extremely happy with the service we received. The fire & surround is absolutely stunning and great value for money. Nothing is to much trouble with this company, would highly recommend & will definitely be spreading the word for those looking for a quality service. Thank you so much.

Nikki Hughes

Nikki HughesLiverpool

Love my new fireplace! First class service from choosing the fire in the shop with Carole and then installation by the team. Would certainly recommend.

Pat Williams

Pat WilliamsSt. Helens

Just had a new marble fireplace and fire fitted. No need to redecorate, great workmanship and a very tidy job. Needn’t have worried about any potential mess as the lads were very clean. Would definitely recommend .

Mrs Jameson

Mrs JamesonNewton le Willows

Having just had our new fire and surround supplied and fitted by Flamesuk and having done a lot of research previously I am happy to say that I could not of wished for a better service both in advice on selection of product and flexibility around fitting.
The fitting was carried out on time with very little mess and disruption which was a prior concern but turned out to be unfounded.
I therefore would have no hesitation in recommending Flamesuk and especially Sean whom we dealt with who was very knowledgeable and supportive throughout the whole process.
Many Thanks
Mr & Mrs S Garner

Mr Stephen Garner

Mr Stephen GarnerSt Helens

We put down a £100 deposit on a fire way back in September 2017.
Flames UK held it in stock for us until 24th Feb 2018 with NO extra charge.
I fitted the fire today and it is fantastic.
Many thanks to all the staff at Flames UK for their exceptional service and courtesy, an absolute pleasure to deal with you from every possible aspect.

Brian Sandford

Brian SandfordGarswood

We would like to thank Shaun for fitting our gas fire and surround, and doing a beautiful job, from first going into his shop we never felt pressure to hurry and choose, he was very helpful and was very clean and tidy. We would recommend him to anyone.

Angela McGhee

Angela McGheeSt Helens

Many, many thanks for everything regarding the purchase and installation of my new wood burning stove.  I could not be more delighted with the result!  Sean was great from start to finish – and his offer to come and seal the hearth at the end was so appreciated.  Flames UK were incredibly helpful every step of the way – patiently explaining everything, answering every query I had and making me relaxed throughout the process.  It was a great experience all. Thanks again for an tremendous job!

Paul Dawson

Paul DawsonRainhill, Merseyside

Bought my wood stove and had it fitted by these guys! Brilliant! Would definitely recommend…

Nicky Hutton

Nicky Hutton St Helens

Thanks to Sean & the installers for their professionalism, help and suggestions with restoring our property’s open fireplace. It definitely made our life easier and stress-free, knowing that we were working with honest and trustworthy tradesmen. We will continue to recommend Flames UK to all our friends and family! You guys are astounding! Thanks again

Alice Murphy

Alice MurphyNewton Le Willows

From the moment we walked in the showroom to getting our fireplace installed the service was top class. Callie and the rest of the staff were only too happy to help with every little query or concern we had. Will definitely be recommending Flames UK to friends and family.

Alan Kinsey

Alan KinseyRainford